The information of customers who have purchased products and services will be registered at once, and all the history related to that customer will be saved. It is also possible to gain loyal customers by providing users with the necessary information and keeping their satisfaction high. Also, based on the quality and quantity of incoming customers and the problem solving in communication with the customers, the development of conclusions to improve the organization and products and services, including the customer service team became easier.

Erxes will help you to make the right decisions based on the data of your customers, starting with the easy management of the communication channels, the optimal selection of the target customers and the delivery of the right messages.