Consumers ask for information about products, hourly rates, and prices through a variety of channels, including Instagram, Facebook, email, and phone. It is difficult to catch and answer all those questions without missing a single one.
Messages, comments, and emails from all integrations connected to omnichannel channel management are registered in the team’s inbox menu and can be managed, communicated, and processed from a single field. You can integrate your multiple channels with the erxes team’s unified inbox and see all your customer inquiries in one place.
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- Employee count : Тооны хязгаарлалтгүй
- Integrate all the channels you contact with customers, such as Facebook, Instagram, email, and office phone, into a unified team inbox.
- Manage all customer contact channels in one place and identify customers who come in through any channel.
- Improve customer satisfaction
- Receive customer feedback promptly and resolve quickly
- Cloud
- SaaS
- Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live Rep)
- Chat
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Тун удахгүй та худалдан авсан бүтээгдэхүүнээ онлайн орчинд Deploy хийх боломжтой болно.
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